A major operator's projects and commercial team was responsible for relationship management, engagement, and media tracking of various contractors working on their offshore assets. This crucial to ensuring contractors' health and activities posed no risk to assets and timelines.
The teams would follow multiple news sources across different websites, use disconnected Excel sheets to capture engagements, and spend days preparing for executive engagements.
TSC rolled out a dedicated system for contractor intelligence, acting as a single source of truth across 60+ contractors. It acts as a meetings repository, consolidates global coverage into a single feed, offers weekly targeted updates on contractor activity and health, and enables rapid briefing.